Privacy Policy

1. Information We Collect

Account Information:

• Name and email address for account creation
• Profile information you choose to provide
• Communication preferences
• Educational progress and preferences

Usage Information:

• IP address, device information, and browser type
• Pages visited and time spent on educational content
• Educational course progress and completion
• Search queries and content interactions

Communication Data:

• Support tickets and customer service interactions
• Newsletter subscriptions and educational email preferences
• Feedback and survey responses

2. How We Use Your Information

We use your personal information to:

• Provide Educational Services: Deliver trading education, courses, and learning materials
• Account Management: Manage your account and provide customer support
• Personalization: Customize educational content based on your learning progress
• Communication: Send educational newsletters and platform updates
• Platform Improvement: Analyze usage patterns to improve our educational content
• Legal Compliance: Comply with applicable laws and regulations
• Security: Protect against fraud, abuse, and security threats

3. Legal Basis for Processing (GDPR)

We process your personal information based on:

• Contract: To provide educational services you've requested
• Legitimate Interest: To improve our educational platform and prevent abuse
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws

4. Information Sharing

We may share your information with:

• Service Providers: Third-party companies that help us deliver educational content (e.g., email providers, analytics)
• Legal Requirements: Government agencies when required by law
• Business Transfers: In case of merger, acquisition, or sale of assets (with notice)
• With Your Consent: Other parties when you explicitly agree

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Secure servers with access controls and monitoring
• Regular security assessments and updates
• Employee training on data protection practices
• Limited access to personal information on a need-to-know basis

6. Data Retention

We retain your personal information only as long as necessary:

• Account Information: Until you delete your account, then up to 30 days for backup deletion
• Educational Progress: Until you delete your account or request deletion
• Support Communications: 3 years for quality assurance and legal compliance
• Marketing Communications: Until you unsubscribe
• Usage Analytics: 24 months in aggregated, non-identifiable form

7. Your Privacy Rights

Under GDPR and other privacy laws, you have the right to:

• Access: Request copies of your personal information
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Transfer your data to another service
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Revoke consent for optional processing
• Lodge Complaints: File complaints with supervisory authorities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential: Enable core platform functionality
• Preferences: Remember your settings and preferences
• Analytics: Understand how users interact with our educational content
• Marketing: Deliver relevant educational content (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent tool.

9. International Data Transfers

If you're outside the United States, your information may be transferred to the US. We ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for transfers to countries with equivalent protection
• Appropriate safeguards as required by GDPR

10. Children's Privacy

Our educational services are intended for users 18 and older. We do not knowingly collect personal information from children under 16 (or the applicable age of consent in your jurisdiction). If we discover we have collected such information, we will delete it promptly.

11. Third-Party Services

Our platform may contain links to third-party educational resources, tools, or websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via email and platform notifications at least 30 days before taking effect.

13. Contact Information

For privacy-related questions or to exercise your rights:

14. Regulatory Compliance

This privacy policy complies with applicable privacy laws including:

• GDPR: General Data Protection Regulation (EU)
• CCPA: California Consumer Privacy Act (California, USA)
• PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
• LGPD: Lei Geral de Proteção de Dados (Brazil)
• Other applicable local and national privacy laws